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Jul. 18th, 2005 @ 11:29 pm (no subject)
What is walmart's return policy on items with no reciept? i have about $900 of items and don't have a reciept. It is actual stuff I really bought, but I am in the need of cash and have to return this stuff. If you really want to know I need to pay for a new septic system. It sucks, I am so broke I can't even afford to take a shit. Literally. Thanks.

Buy the way, what the hell is 1-800-WALMART
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From:vitrolic
Date:August 5th, 2005 10:55 am (UTC)
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According to my orientation (6 years ago now and I never was a cashier) they are supposed to accept your returns without questions. I don't know if that is the practice at the store you're going to as some Store Managers are more hard-ass about it than others and might give you a rough time.

1-800-WALMART is a hot-line where customers can call to complain about service and whatnot. People around here used to call it all of the time to get people fired. Believe me, the people in charge *will find out* if you call that number and report their store or an associate. No problem is too piddly to find mention but after the store finds out, it is up to the manager in charge of that division to take action.

/former Borg*Mart Hourly Supervisor
From:(Anonymous)
Date:June 9th, 2010 10:52 pm (UTC)

unconcern of vendors

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wal-mart managers are not concerned about there vendors. the store 1690 needs to be checked into asap. they put palletts in front of our bins 24/7. we asked them to move them everyday. but everybody acts like they don't have the time. i have been there 6 years it is realy pathetic.
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From:writeagainst
Date:August 8th, 2005 03:38 am (UTC)
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walmart's no-receipt policy is designed to prevent people from abusing the return system, or returning old/abused items past 90 days. It also encourages people to retain their receipts for refunds. You have the sell it on eBay option, post it on Craigslist.com if you live in a larger city, or if you can remember what day you purchased the item (from credit card bills, etc), which register and approximately the time of day, you can have your receipts reprinted at the service desk and then obtain a cash refund. This process does tend to be very time consuming, as there are a lot of transactions to sort through, so if you choose it, you might want to go very early in the morning.
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From:writeagainst
Date:August 8th, 2005 03:41 am (UTC)
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vitriolic is partly right. there is a new system in place which prevents refunds on more than 3 no-receipt returns in a year. with no receipt, after you have used up your 3 times, you can only do exchanges.
From:ohmyerica
Date:August 10th, 2005 03:42 pm (UTC)
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And if they refuse your return, kick up a big stink and ask to talk to the manager and call the 800walmart number and they will probably give in and return everything on the spot. I worked there. I know.
From:(Anonymous)
Date:September 4th, 2005 03:19 am (UTC)
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How many timesand palces are you going to post this same question? The answer is you will get a gift card for anything they do take back.
From:(Anonymous)
Date:May 16th, 2006 10:28 pm (UTC)
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wallyworld is cool
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From:fireincarnation
Date:August 3rd, 2006 04:36 pm (UTC)

Store returns 101

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They might take the return, but there's no way they'll give you cash for it. To optimize your return, follow these tips:

1.) Find out which walmarts have the best return policies, and go to the best one. (We have two Wallmarts in our area and one is 10x easier to return to than the other.) Scope out the store ahead of time, and figure out what time you're going in for your return. Differant shifts have differant attitudes. Sometimes the night shift is so busy that they'll let anything slide by. If you do go the night-shift way, go on a busy night. Drive around with the items in your car for a while, until the perfect time occurrs.

2.) If the items look worn at all, sometimes you can exchange it for a new one (the easiest return to make) and then return that one on a differant shift, or at a differant walmart.

2.) If they give you a gift card, sell it on ebay, and you'll get somewhere near the value. If you don't ebay, you can always take it to one of those stores that sells ebay items for you.

3.) ALWAYS use the word "only" or the phrase "all I want is" when you're returning. It's a bit of psychological trickery to get people to do what you want. Some good phrases, "All I want is my money back." "All I'm looking for is a gift card." "I only want an even exchange." Even if what you're saying sounds stupid, contrived, or rediculous, use the special words.

4.) If you can't do it one shift, come back later. Don't give up! Considder how much you're being paid hourly at your normal job, and sit down to do a little math. You have $900 worth of returns. If you make a decent $20/hour, it'll take you 45 hours of work to make $900. If you can get the return with less than 45 hours of work you're ahead of the game. Doing a $900 return is gonna take HOURS of planning and work, but YOU ARE GETTING $900 OUT OF IT!

5.) Sometimes a PMSing woman can make miracles happen in returns, especially if the person doing the return is a male. Other times, they won't take a woman seriously. If you can't get the return, send in with a spouse/friend of the opposite sex.

6.) If you return too much, they'll deny returns without reciepts. I think the new policy is 3 returns/year. Anything under $10 is exempt, so if you have a lot of little items, return them in denominations less than $10. Whenever you go to the store, just bring along a return or two. If you return a lot, vary the stores that you return at, so that you're not returning a ton of stuff to one store. Otherwise, try to return all your big items at once, that way you only have one bad mark.

7.) Unless it says otherwise, anything your purchase should last forever. If it doesn't, bring it back, and tell them you got it as a gift a short time ago, but you have no idea when it was purchased at the store. That way, they will accept even REALLY OLD, discontinued items back. Tell the worker that it was a xyz gift, (ideally two weeks ago) and you have no idea when it was purchased, you were just told that it was bought at walmart. There are lots of holidays it can be a gift for.

8.) Walmart only accepts returns within three months, so tell them you got it within three months.
From:(Anonymous)
Date:September 16th, 2006 10:35 pm (UTC)

return policy

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you can return 3 items with out a recept with a 6 mouth spain and then you got to wait about 6 mouths before you can return something elese
From:bothwill
Date:September 2nd, 2010 06:43 pm (UTC)
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That's the hot line for Walmart, it's one of those 800 numbers so it should be for free. Since you say you're broke now I think you should use this number and review your return options (if any).